Your child is only allowed one free reimbursable meal. Any a la carte, second meals or extras will be charged accordingly. Meals that do not have enough of the required components will be charged a la carte pricing. Parents are still encouraged to monitor their child’s meal account balance, if they know their child will take any a la carte or extra items. A LA CARTE, SECOND MEALS, OR EXTRAS cannot be charged. When a student’s meal account is depleted, the district will notify the parent.

**Teachers, staff and/or volunteers are not allowed to charge their meals**

How can caregivers access their child’s meal account?

• To view balances or add money online to a meal account, a SchoolCafé account must be created by visiting https://www.schoolcafe.com/SANMARCOSCISD  
• SchoolCafé Step-by-Step Guide (English / Spanish)
• Once an account is created, the SchoolCafé mobile application can be downloaded on Apple and Android devices.

How can caregivers add money to their child’s meal account?

• San Marcos CISD – Child Nutrition accepts the following payment types at all cafeterias: cash, online payments and checks.  STARTER CHECKS ARE NOT ALLOWED.  All returned checks are handled by Checksmart, and they can be reached at 1-888-851-6634.
  
• Caregivers may also make payments through their SchoolCafé account.
• Please note that there is a $2.25 convenience fee for SchoolCafé to process your payment. 
• San Marcos CISD – Child Nutrition does not accept temporary checks

How do caregivers request a refund for funds on a student meal account? 

• All refunds will be issued by check. This may take 4–6 weeks to be received by USPS mail.
• Refunds are only issued to the student's caregiver listed as the first contact on a student’s file with the school or a person that the Child Nutrition department can verify has recently made a payment into the student's account through SchoolCafé.

Caregivers may request a refund one of the following ways:

• Online at https://www.schoolcafe.com/SANMARCOSCISD - Select the "Donate or Request Unused Funds" option below the student's information.
• If a caregiver has never made a payment through SchoolCafé, the system will not allow a refund request to be submitted.
• By email, to Lorenza.cervantes@smcisd.net. 
• Including student's name, school attending, caregiver name, and the address to which the refund should be sent in the email
• By phone, call Child Nutrition at 512-393-6940.
• We will request the student's name, school attending, caregiver name, and the address to which the refund should be sent during the phone call.

For questions about balances or recent payments, please call the Child Nutrition Office at (512) 393-6940. 

This institution is an equal opportunity provider.